It was one of those situations when everything goes wrong and everything needs to be done right now! My car wouldn’t start. I had to move it because of scheduled power washing and new striping in our underground garage. I made what I thought was an appointment for a mechanic to come check my car and try to get it started. I received an email 20 minutes AFTER the scheduled appointment canceling the appointment! AAA to the rescue for a jump start. I drove out of the garage and into morning rush hour traffic and my car died at the front of the line at a major intersection with no hazard lights or anything to give surrounding drivers a heads up. A very kind young man rushed over and pushed my car through the intersection and over to the side of the road. Called AAA again. They helped me find Village Transmission and towed the car there. These fellows were angels! Josh fit my car in to try to figure out what was wrong and possibly fix it. I left my car with them and knew I could count on them to solve the problem. They did. I had my car back the NEXT DAY! They could not have been kinder or more informative. Communication was excellent and my car starts and runs very well.These folks are professionals! If you have vehicle difficulties, at least give them a call first. I highly recommend them and once you have dealt with them you will too. First class service, neat and clean facilities, knowledgeable staff who really care about their community and their customers.
Thank you immensely for your heartfelt and detailed review! We're thrilled to have been able to assist you during what sounded like quite the challenging situation with your car. It's moments like these that truly put our commitment to exceptional service to the test, and we're elated to hear that our team at Village Transmission could be of help. We understand the urgency and stress that come with unexpected car troubles, especially amidst a busy schedule. Your kind words about our team's responsiveness and dedication mean the world to us. Josh and the rest of our staff are passionate about delivering top-notch service and ensuring our customers feel supported and informed every step of the way. Knowing that your car is back on the road running smoothly brings us immense satisfaction. We genuinely appreciate your recommendation and trust in our services. Should you ever need assistance in the future or have any questions, please don't hesitate to reach out.
- Village Transmission & Auto Clinic