5

Exceptional and professional service as always.

5

Brian and his team are fantastic. Great service and pricing with no surprises. Highly recommend Village Transmission.

5

My Pontiac was out of commission for almost a year and we couldn’t figure out why. After just a day with these guys, they figured out the problem and fixed a few others I wasn’t aware of. On top of that, they washed my car for me as it had been sitting under a tree for most of the year. They were all very kind and professional, and provided me help with an affordable Tow Company that got my car there. Now my car runs good as new. It was my first time there and surely won’t be my last. 10/10 service.

5

Excellent communication and work always. I appreciate their recommendations. They keep my vehicles running well thank you.

Thank you for your fantastic review! We are delighted to hear that you appreciate our communication and recommendations. Your satisfaction in our work is what drives us to offer the best service possible. We look forward to continuing to keep your vehicles running smoothly!

- Village Transmission & Auto Clinic
5

A great experience! Vehicle was ready on time and now runs like a dream. Reasonable pricing. Caitlin was excellent at communicating and answered all my questions. I'll be back!

Allison, thank you for the wonderful review! We're glad to hear the vehicle was ready on time and is running smoothly. Clear communication and customer satisfaction are top priorities, and it's great to know Caitlin was able to provide both. We appreciate the kind words and look forward to welcoming you back in the future.

- Village Transmission & Auto Clinic
5

First time visiting Village Transmission as a referral. I was impressed by their professionalism, friendliness and customer service when I arrived early before they even opened. All staff were at their desk, ready to assist - that seems rare, and I wasn't treated as if I was inconveniencing them for being early. They communicate clearly and throughout the process. It's helpful to receive photo/video reports on the condition of your entire vehicle to know potential issues even when you came in for one specific service. I find this separates them from most auto places I've visited. The pricing seems reasonable and affordable, and they charged hundreds less than the dealer quoted me. Now I'm going to consider bringing my vehicle for other issues beyond transmission.

Thank you, William, for choosing Village Transmission! We are thrilled to hear about your exceptional experience. Our team is dedicated to providing top-notch customer service, and we're glad you felt welcomed and valued from the moment you walked through our doors. It's fantastic to know that our transparent communication and detailed vehicle reports made a positive impression. We appreciate your kind words and look forward to assisting you with any future automotive needs!

- Village Transmission & Auto Clinic
5

First time visiting Village Transmission as a referral. I was impressed by their professionalism, friendliness and customer service when I arrived early before they even opened. All staff were at their desk, ready to assist - that seems rare, and I wasn't treated as if I was inconveniencing them for being early. They communicate clearly and throughout the process. It's helpful to receive photo/video reports on the condition of your entire vehicle to know potential issues even when you came in for one specific service. I find this separates them from most auto places I've visited. The pricing seems reasonable and affordable, and they charged hundreds less than the dealer quoted me. Now I'm going to consider bringing my vehicle for other issues beyond transmission.

Thank you for taking the time to leave such a thoughtful and detailed review! We're so glad your first visit to Village Transmission left a strong impression. Our team takes pride in being prepared, professional, and approachable—regardless of the time of day. It’s great to hear the early-morning service and clear communication stood out, as well as the value of our photo and video reports. Providing transparency and fair pricing is important to us, and we’re happy to know we could save you a significant amount compared to the dealer. We appreciate your trust and look forward to assisting you with any future vehicle needs!

- Village Transmission & Auto Clinic
5

Very transparent shop. Every team member was absolutely lovely and helpful. All around great company. Will be bringing all my vehicles here from now on and will also be referring friends and family.

Thank you for the kind words, Jamie! We're thrilled to hear about your positive experience with us.

- Village Transmission & Auto Clinic
5

I was referred to Village Transmission by Discount Tire to fix something on my tire that DT couldn't handle. It was easy to schedule and staff were very friendly. They recommended other work that I knew needed to be done. I was super lucky that they had a cancellation so they were able to get it done right away. Their after hours drop off/pick up is great, so I didn't miss work. The waiting area is very small, but they do have customer WIFI, which is great! Definitely recommend!

Thank you, Suni, for recommending Village Transmission! We're glad our service and convenient drop-off/pick-up option suited your needs. We strive to make our customers' experience as seamless as possible, and it's great to hear that you appreciated our after-hours service and customer WIFI. We look forward to assisting you again in the future!

- Village Transmission & Auto Clinic
5

Village is very thorough and checking out my car and I really appreciated that! I really felt like my car was in good hands!! Friends recommended Village to me, and Im so glad that they did.

Thank you Donna for taking the time to write about your experience here at Village Auto. We are pleased to hear that you enjoyed our thorough service. Hearing that our customers feel confident in leaving their vehicles in our care is our priority. We look forward to seeing you again sometime!

- Village Transmission & Auto Clinic
23901 84th Ave W. Edmonds, WA 98026 (425) 778-0194
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