First time visiting Village Transmission as a referral. I was impressed by their professionalism, friendliness and customer service when I arrived early before they even opened. All staff were at their desk, ready to assist - that seems rare, and I wasn't treated as if I was inconveniencing them for being early. They communicate clearly and throughout the process. It's helpful to receive photo/video reports on the condition of your entire vehicle to know potential issues even when you came in for one specific service. I find this separates them from most auto places I've visited. The pricing seems reasonable and affordable, and they charged hundreds less than the dealer quoted me. Now I'm going to consider bringing my vehicle for other issues beyond transmission.
Thank you for taking the time to leave such a thoughtful and detailed review! We're so glad your first visit to Village Transmission left a strong impression. Our team takes pride in being prepared, professional, and approachable—regardless of the time of day. It’s great to hear the early-morning service and clear communication stood out, as well as the value of our photo and video reports. Providing transparency and fair pricing is important to us, and we’re happy to know we could save you a significant amount compared to the dealer. We appreciate your trust and look forward to assisting you with any future vehicle needs!
- Village Transmission & Auto Clinic