Based on my initial experience, I am giving Village Transmission 5 stars. The service was a transmission drain and fill. Everything was smooth - the cost was spot on - actually less than the original quote. Caitlin worked with me well. What especially resulted in the 5 start review was the quality of the complimentary inspection - which included pictures of measurements of several key indicators, e.g. status of battery with picture of measurement and likewise of several fluids. I will be taking my vehicle there again. Plus you can get breakfast/lunch at Family Pancake House right around the corner - a very solid restaurant.
Thank you for taking the time to share such a thoughtful review. We’re glad to hear your first experience with us went smoothly and that the final cost came in as expected — or even a little better than quoted. Our team works hard to make sure customers have a clear understanding of their vehicle’s condition, so it’s great to hear the complimentary inspection and photos were helpful. Providing that level of transparency is very important to us. We also appreciate the kind words about Caitlin — she’ll be glad to hear it! Thank you again for your trust, and we look forward to seeing you the next time your vehicle needs service. And you’re absolutely right — Family Pancake House is a great stop while you’re in the neighborhood.
- Village Transmission & Auto Clinic