3

Experienced, professional technicians who perform quality work and thorough inspections. I brought in my 2010 Corolla for a much needed transmission fluid change. They performed and charged me for two fluid changes to insure it ran clean afterward. During the very thorough and transparent inspection (they give you a digital full report with pictures and video), they also noticed my brake pads getting low and recommended getting the pads and rotors done while I was there, adding what would be another $700-800. I opted to do that at home myself, but am grateful they caught it. However, I say my tran fluid change was much needed because I had been trying to get an appointment here for about a Year to do it. When you make an appointment through their website, you get a notice that you'll get a confirmation email in the coming month. I've done this 4 times, and was ghosted every time. I tried calling, and was told there was no availability. I had to come in person and make an appointment face to face. I'm guessing they're just consistently fully booked, as that was also vibe I got while I was there - that I should be lucky they're giving me and my car the time of day. Again, they do good work. But I'll be looking elsewhere for my maintenance.

Thank you for taking the time to share your detailed feedback. We’re glad to hear you found our technicians experienced and professional, and that you appreciated our thorough inspection process. Your trust in our quality work means a lot to us. We sincerely apologize for the difficulties you experienced in scheduling an appointment. While we continuously monitor our online scheduling system and aim to keep availability manageable, it’s clear we fell short of your expectations in this area. We value your input and will be reviewing our appointment process to ensure it's more seamless and user-friendly. Thank you for allowing us to work on your Corolla and for recognizing the effort we put into our inspections and recommendations. We hope to have the opportunity to improve your experience in the future. Safe travels, and best of luck with your maintenance!

- Village Transmission & Auto Clinic
5

Great experience. I showed up without an appointment, they had just had a cancellation and they took in my car. They kept me posted on status and finished before they said they would. I will go back to them. Friendly and knowledgeable. Problem solved!

Thank you so much for your kind words and 5-star review! We're thrilled to hear that we could accommodate you and take care of your car. Keeping our customers updated and providing timely, efficient service is always a priority, and we're glad you had a great experience. We look forward to helping you again in the future. Thanks for trusting us with your car!

- Village Transmission & Auto Clinic
5

The guys went out of there way to fit me into there schedule. Did great work. I’m extremely pleased.

Thank you so much for your wonderful review! We're delighted to hear that you’re extremely pleased with our work. Going the extra mile to accommodate our customers is what we strive for, and it’s great to know we could fit you into our schedule and deliver excellent results. We truly appreciate your support and look forward to serving you again in the future!

- Village Transmission & Auto Clinic
5

Thank you for the 5-star review! We truly appreciate your support and are glad we could provide you with excellent service. If there’s anything else we can do for you, don’t hesitate to reach out. Drive safely, and we look forward to serving you again at Village Transmission & Auto Clinic!

- Village Transmission & Auto Clinic
5

Always very straightforward, find the problem, fix the problem for a very competitive price, Great people to work with. Thanks

Thank you, Steve, for the stellar review! We pride ourselves on providing efficient and affordable solutions with superior customer service. We're delighted that you found working with us to be a great experience. If you ever need our help again, just give us a call!

- Village Transmission & Auto Clinic
5

Always great work done! Love these people!

Thanks for this tremendous praise, Pete! Our team is thrilled to hear that you consistently have a top-notch experience with us. We appreciate your continued support and kind words. Here's to many more fantastic visits!

- Village Transmission & Auto Clinic
5

Thank you for the excellent rating, Ryan! We're thrilled to hear that you had a positive experience with us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

- Village Transmission & Auto Clinic
5

People are always so skeptical about mechanic shops and I can assure you this place is legit! I bought my car here for the second time in 2 years. The staff is intelligent, communicative and have empathy. The mechanics do fantastic work! Both times I have come here my car is fixed and my bill is less than expected. As someone who makes a living repairing things, I feel 100% at ease about the job getting done to the highest standards here. Much respect.

Thank you so much for your incredible review and kind words! We're thrilled to hear that you've trusted us with your car not once but twice, and we’re even more delighted that both experiences exceeded your expectations. Our team works hard to deliver quality service with honesty and transparency, so it’s amazing to hear that you felt at ease and respected the work we do. As someone who repairs things for a living, your recognition of our mechanics’ dedication and skill means the world to us. We truly value your trust and support, and we’re always here whenever you need us. Thank you again for sharing your experience and for being such a loyal customer!

- Village Transmission & Auto Clinic
4

Quality and professional service. Ive used them twice and I have not regretted it.

Thank you, Matthew! We appreciate your feedback and are thrilled to hear that you've had a positive experience with us. If there is anything else we can do to make your next visit even better, please let us know.

- Village Transmission & Auto Clinic
5

The people at Village Transmission & Auto Clinic are very professional. They did the routine maintenance we'd discussed, and the car was ready in just a few hours. I especially like how well they communicate, before, during, and after the work is done. I will continue to use them for my vehicles.

23901 84th Ave W. Edmonds, WA 98026 (425) 778-0194
Village Transmission & Auto Clinic is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Village Transmission & Auto Clinic (425) 778-0194 if you have any issues in accessing any area of our website.