Hands down, great customer service! The alternator (which I found out from Village) decided to kaput while I was driving. I had my car towed to Village for diagnostics. Prior to bringing in my car, I had chatted in with ease to ask about scheduling, price etc. The customer service was outstanding, they did not belittle me for not know what was wrong with my car. In my experience, with other mechanics, they treat you like you should know what the heck is wrong! Not Village.... I would definitely recommend Village to our Edmonds community and anyone outside the Edmonds community! Thank you Village for getting me back on the road!
Thank you so much for your glowing review! We’re thrilled to hear that you had a great experience with us at Village. Providing outstanding customer service and treating everyone with respect and understanding is something we pride ourselves on. Car troubles can be stressful, and we believe it’s our job to make the process as smooth and reassuring as possible. We’re so glad we could help you diagnose and fix the alternator issue and get you back on the road safely! Your recommendation to the Edmonds community (and beyond) means the world to us. Thank you for trusting us with your vehicle, and please don’t hesitate to reach out if you need anything in the future. Safe travels!
- Village Transmission & Auto Clinic