First time visiting Village Transmission as a referral. I was impressed by their professionalism, friendliness and customer service when I arrived early before they even opened. All staff were at their desk, ready to assist - that seems rare, and I wasn't treated as if I was inconveniencing them for being early. They communicate clearly and throughout the process. It's helpful to receive photo/video reports on the condition of your entire vehicle to know potential issues even when you came in for one specific service. I find this separates them from most auto places I've visited. The pricing seems reasonable and affordable, and they charged hundreds less than the dealer quoted me. Now I'm going to consider bringing my vehicle for other issues beyond transmission.
Thank you, William, for choosing Village Transmission! We are thrilled to hear about your exceptional experience. Our team is dedicated to providing top-notch customer service, and we're glad you felt welcomed and valued from the moment you walked through our doors. It's fantastic to know that our transparent communication and detailed vehicle reports made a positive impression. We appreciate your kind words and look forward to assisting you with any future automotive needs!
- Village Transmission & Auto Clinic