Edmonds Auto Repair

First time visiting Village Transmission as a referral. I was impressed by their professionalism, friendliness and customer service when I arrived early before they even opened. All staff were at their desk, ready to assist - that seems rare, and I wasn't treated as if I was inconveniencing them for being early. They communicate clearly and throughout the process. It's helpful to receive photo/video reports on the condition of your entire vehicle to know potential issues even when you came in for one specific service. I find this separates them from most auto places I've visited. The pricing seems reasonable and affordable, and they charged hundreds less than the dealer quoted me. Now I'm going to consider bringing my vehicle for other issues beyond transmission.

First time visiting Village Transmission as a referral. I was impressed by their professionalism, friendliness and customer service when I arrived early before they even opened. All staff were at their desk, ready to assist - that seems rare, and I wasn't treated as if I was inconveniencing them for being early. They communicate clearly and throughout the process. It's helpful to receive photo/video reports on the condition of your entire vehicle to know potential issues even when you came in for one specific service. I find this separates them from most auto places I've visited. The pricing seems reasonable and affordable, and they charged hundreds less than the dealer quoted me. Now I'm going to consider bringing my vehicle for other issues beyond transmission.

Very transparent shop. Every team member was absolutely lovely and helpful. All around great company. Will be bringing all my vehicles here from now on and will also be referring friends and family.

I was referred to Village Transmission by Discount Tire to fix something on my tire that DT couldn't handle. It was easy to schedule and staff were very friendly. They recommended other work that I knew needed to be done. I was super lucky that they had a cancellation so they were able to get it done right away. Their after hours drop off/pick up is great, so I didn't miss work. The waiting area is very small, but they do have customer WIFI, which is great! Definitely recommend!

Village is very thorough and checking out my car and I really appreciated that! I really felt like my car was in good hands!! Friends recommended Village to me, and Im so glad that they did.

Village Transmission fixed my 2007 Toyota Matrix and got me back on the road. Yeah! My story: The check engine light came on one day and I immediately took my car to the Toyota dealership to have it fixed. It was there for 2 weeks and 3 times I was told it was fixed and shortly after driving the check engine light would come back on. Back to the shop again. After 2 weeks I lost faith that the dealership was actually working on fixing my car. Thats when I found Village Transmission and brought my car to them to fix. It did take another couple of weeks to figure out why the check engine light kept coming on, but at least I knew they were working on it. The service advisor I worked with kept in contact with me and explained what they had done and what they were going to do. It was a tricky situation for sure, but I felt confident that they were going to figure it out and they did. In the end I needed to have a new motherboard installed. The service advisor was able to order the part and have it installed very quickly. I couldnt be happier with the professional service and diligence of the mechanic. A wonderful place to have your car serviced.

The staff were very helpful for diagnosing my engine and drivetrain issues. They give realistic estimates on parts & labor, and are respectful of customers' needs.

Fantastic, friendly, and knowledgeable service! Engine replacement done with care and flexibility beyond expectations!