5

Without A doubt the best experience I have ever had with an automotive shop. The integrity this place upholds is astonishing, they treat the customer amazing (I work at trader Joe's and am very familiar with awesome customer service). Their philosophy is "treat the customer right" and they do. Curt is amazing and incredibly helpful, he went so far above and beyond he even offered to pick me up and drop me off at home (since my car was there...) also they have a strong promise and back their repairs and services. To bring it all back around, If you live anywhere near this area and want honest service please give these guys a try. tell them Christopher Lopez from Trader Joe's sent you over. I promise you will be very pleased with your experience. This was from my yelp review, but I decided to share here as well cause these guys deserve all the praise.

5

The car ran better than when I drove it in. I will bring it back in soonest for the coolant leak.

4

5

These guys are my life-savers! I can't express my appreciation enough for the amazing lengths they went to in order to get my car back on the road for me. Solid repair work and outstanding customer service that went far past my expectations for an auto repair place. Take your car here, you'll thank yourself! Huge shoutout and thanks for Ryan and all the work he did on my car!

5

I have an older commuter car and they have done a great job with some major repairs and simple maintenance. Will be back again!

5

I would highly recommend Village Transmission & Auto. I took my Tahoe to VTA for a complete diagnostic check, and was provided a complete report of everything needed bumper to bumper. I opted to fix some of the items on the report, but was relieved that there was no pressure to fix unnecessary items. They provided me with a loaner car, and their customer service was phenomenal. They are EXTREMELY knowledgeable, and I will definitely return to VTA in the future. I love supporting small, local business...and this is one worth supporting.

5

5

Great service and trustworthy work.

3

I came here a few times for diffrent fixes, like a broken headlight, and they were fixed quickly and at the estimate. So, when I needed the timing belt replaced I came here but their lack of communication about when it would be done and what was going on makes me hesitant to come back. I dropped it off on Monday and it was ready on Tuesday at 6:30pm, but only if I was willing to make the payment over the phone and had a spare key. I understand things happen, this time the tech broke the sproket to my crankshaft while trying to fix the oil "weep" but I wasn't called and told, I had to call them twice, once at 12:30pm when I was told it would be ready "later this afternoon" and again at 4:30pm when I was told they were just doing some tests, but not to come down yet. I opted for a Wednesday morning pick up so I could look at the bill. I did get a 10% labor discount but the sproket cost and labor pushed me out of the estimate. I'm fine paying more for incidentals, I just would have liked to be kept in the loop about what was happening to my car and when I could actually pick it up.

1

Went here because of all the positive reviews and left feeling like I was being taken for a ride. I was having an issue with shifting after just getting my transmission rebuilt at another shop. First of all they couldn't BELIEVE I gotten it done for so low somewhere else when I showed them the receipt. $350 later and all they had to show for it was a new set of spark plugs and they were SURE it wasn't my actual transmission. They also left me notes on my receipt about completely unrelated issues about my vehicle that I didn't have it in the shop for. These guys couldn't figure it out so they went around and nit picked the rest of the vehicle. They will bleed you dry if you aren't going in for just straight transmission work. Would not recommend.

23901 84th Ave W. Edmonds, WA 98026 (425) 778-0194
Village Transmission & Auto Clinic is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Village Transmission & Auto Clinic (425) 778-0194 if you have any issues in accessing any area of our website.