Edmonds Auto Repair

I came here a few times for diffrent fixes, like a broken headlight, and they were fixed quickly and at the estimate. So, when I needed the timing belt replaced I came here but their lack of communication about when it would be done and what was going on makes me hesitant to come back. I dropped it off on Monday and it was ready on Tuesday at 6:30pm, but only if I was willing to make the payment over the phone and had a spare key. I understand things happen, this time the tech broke the sproket to my crankshaft while trying to fix the oil "weep" but I wasn't called and told, I had to call them twice, once at 12:30pm when I was told it would be ready "later this afternoon" and again at 4:30pm when I was told they were just doing some tests, but not to come down yet. I opted for a Wednesday morning pick up so I could look at the bill. I did get a 10% labor discount but the sproket cost and labor pushed me out of the estimate. I'm fine paying more for incidentals, I just would have liked to be kept in the loop about what was happening to my car and when I could actually pick it up.

Went here because of all the positive reviews and left feeling like I was being taken for a ride. I was having an issue with shifting after just getting my transmission rebuilt at another shop. First of all they couldn't BELIEVE I gotten it done for so low somewhere else when I showed them the receipt. $350 later and all they had to show for it was a new set of spark plugs and they were SURE it wasn't my actual transmission. They also left me notes on my receipt about completely unrelated issues about my vehicle that I didn't have it in the shop for. These guys couldn't figure it out so they went around and nit picked the rest of the vehicle. They will bleed you dry if you aren't going in for just straight transmission work. Would not recommend.

Top notch shop ,

This auto shop has been amazing. I purchased a car recently, took the car for a general review to see what maintenance issues needed to be resolved. Kirk set up the appointment, and Chip was the tech. After explaining in detail and multiple times to ensure I understood, we started w/ an oil leak issue. During the drip check test, the car broke down. I called and they were able to work me in immediately even though my follow up appointment wasn't until 5 days later. They sorted out the needed repair was due to a serious oil leak that cost more than I could afford. They worked with the dealership where I bought the car and advocated on my behalf to get the dealership to split the cost with me. Dave, the owner, also assisted at this point. Due to their efforts, they got my car up and running in a week. Can't say thank you enough to relay my gratitude. They kept me updated throughout the process and made sure I understood what was going on with my car.

I love the friendliness and the constant communication. Great service will reccomend to people that need the help!

I give Village Auto Clinic five stars for their first class service. I'd give them five more just for Kurt. His customer care is what you expect but rarely get. Thank you for fixing my SUV electrical issue.

Had a great experience with these folks when our battery died. Very friendly staff.