My car has been through some ordeals this year, and the staff here have treated me with such kindness through this stressful time. Tyler at the service desk is a rock star of explaining things without talking down and generally making a very stressful experience a lot less so. Curt, whom I believe is the service manager, also took so much time to make sure they got to the root of the problem and kept me updated as things progressed. They clearly put a lot of themselves into their work, and take it personally when something goes wrong. There's a pride and a desire to do more than the bare minimum, even going so far as to give me a lift home so I didn't have to add the cost of a car service to what I was paying for my repairs.
Heather, Thank you for your kind words. Auto Repair is a very challenging business. We appreciate you bringing us your Scion XB and trusting us to do the engine repairs. We look forward to serving you again.
- Village Transmission & Auto Clinic