5

These guys were the best! Got me in the next day! (vs 2 wks later like someone else [L.S.]) when brakes suddenly started grinding. Priced much better than [L.S.]. Told me how long it would take and were done before the time they said. Did all I asked, including showing me the parts that were replaced. Helpful, knowledgeable, and friendly on top of it all! Will definitely return for future needs!!

Dear Pearl, Thank you so much for taking the time to write such a lovely review! We appreciate you Pearl!

- Village Transmission & Auto Clinic
5

For starters, we’ve been bringing our whole family’s vehicles to this shop for a few years now and have never been let down. This almost wasn’t a 5 star review, but allow me to explain. Went in to have them look at my busted rear seatbelt and moon roof that’s stuck open. Turned out we needed a couple other services which they performed great, and quoted us for the above mentioned items. We decided to hold off on the sunroof cause as much as I love this place, $500 for labor on a roof motor replacement just doesn’t sit right with me haha. Sorry guys. Anyways, got the seatbelt quote and had them order the parts. So it comes time to install the parts and I get a call saying the tech that gave the original quote was wrong and it’s now going to be an extra 400 because it’s more work then originally thought. I spoke with Curt and he had managed to get me down about 150 bucks but we were still way far off from the OG price. I accepted the deal anyways because I understand as a shop the labor charges can’t stop because of a misquote so I figured we were okay. When the repair was done Curt called and let me know, but also let me know he had gone back and managed to honor the OG price quote. Very impressed with the work done and especially the customer service. It was a welcome surprise I wasn’t expecting. I’ll definitely keep bringing my vehicles in and recommend my friends do the same. Thanks again!

Thank you so much Shane! It can be difficult for customers (and Service Advisers) to understand why, but not every single one of the millions of pieces of a car has an exact labor estimate in our computer guides. Rear seat belt on your SUV was just such the case. I had to guess. Then the technician actually got in there and said it looked way more time consuming. But when he actually did the job, it did not take as long as he feared. He was honest with me, and I was honest with you. Thank you for your trust in us!

- Village Transmission & Auto Clinic
3

Amazing customer service. Clear and concise explanations of car problems. Great value overall. EDIT: Problem was not solved. Noise came back within the next couple weeks.

Hi Eduardo, we are sorry to hear that noise has returned! Please let us know when you can return your Mustang so we can rectify your issue for good!

- Village Transmission & Auto Clinic
5

Curt is awesome, and the mechanics are friendly and informative when I’ve had questions about my car. I never feel ripped off or taken advantage of here. When I needed warranty repairs on my complex cooling system, and they realized I would need to visit the dealership, they graciously didn’t charge for looking into the issue for me. They’re so patient and transparent about everything. This is the only place I trust taking my BMW to since I bought it 3 years ago, and I continue to come back even after moving out of the area. So glad Costco recommended them to me. Thank you for all you do!

Dear Justine - you are awesome! Thank you for your feedback. It is always a pleasure to help you and your vehicles. Curt

- Village Transmission & Auto Clinic
5

Slammed during the summer. Plan to book in advance and wait for an open appointment. Other than that, great service and professional associates! Very thorough and detailed!

Yes, the Covid floodgates have opened, and all (good) repair shops are slammed this summer! Thank you for the review Tae!

- Village Transmission & Auto Clinic
4

The care that I received at Village Transmission was outstanding. The customer service was pleasant and professional. My car was broke into while parked overnight; therefore, the team repaired the broken window and detailed the inside of my car. I was treated with respect and generosity! Way to build loyalty! I recommend this busoness

We are grateful for your understanding and your great feedback! We are elated that we were both able to find the light of the situation and look forward to exceeding your expectations in the future!

- Village Transmission & Auto Clinic
5

Great service! It was fast and thorough! I highly recommend for your next car service!

Thank you for your 5 star review, Lisa!

- Village Transmission & Auto Clinic
5

They went the extra mile to make sure I was happy with the repairs on my 1964 Mustang!

As always Eddy, it's a pleasure working on your lovely gold beauty! Thank you for the years of trust!

- Village Transmission & Auto Clinic
5

We appreciate your trust in us, Caroline! Thank you for your 5 star review!

- Village Transmission & Auto Clinic
5

Thank you for your patronage, Nancy!

- Village Transmission & Auto Clinic
23901 84th Ave W. Edmonds, WA 98026 (425) 778-0194
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