I had worked with Village through my previous employer. I had been with a local reputable auto repair shop. Last repair we had them do on a customer's vehicle I was very impressed by the fantastic, thorough, detailed communication throughout the repair. I was constantly texted detailed photos and descriptions and explained any new repairs that came about during the process. Not only the text messages, but also detailed photos. If that wasn't enough I received videos showing the problems. I was so impressed that I was a little embarrassed of my own shops lack of technological advances in auto repair communication. They were truly on top of it the entire repair. When I went back to pick up the vehicle. They went over other issues and pulled up those problems showing on large monitors that were above the service writer stations along with the finalized invoice. Wonderful job explaining the repairs and the communication throughout the process.
Thank you for the review George! We appreciate your feedback.
- Village Transmission & Auto Clinic